7777ja Privacy Policy — How We Handle Your Personal Data

Information We Collect

When you interact with the 7777ja platform — whether browsing as a guest, registering an account, making a deposit, or contacting our support team — we collect certain categories of personal information. The specific data collected depends on how you use the platform and what services you access. Below is a complete breakdown of the categories of data we collect and the context in which each is obtained.

1.1 Account Registration Data

When you create a 7777ja account, we collect the following information that you provide directly:

• Full legal name (as it appears on your government-issued identity document)
• Date of birth (to verify you are 18 years of age or older)
• Email address
• Mobile phone number (Bangladesh-registered)
• Chosen username and encrypted password
• Preferred currency (Bangladeshi Taka, BDT)

1.2 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) obligations — which are standard across all regulated gambling platforms — we may request the following documents before processing your first withdrawal or at any point where verification is required:

• A copy of a valid government-issued photo ID (National Identity Card, passport, or driver's licence)
• Proof of your registered payment method (e.g., a screenshot of your bKash or Nagad account showing your registered name and number)
• Occasionally, a selfie photograph holding your ID document, requested where there is a need to confirm account ownership

KYC documents are stored securely and accessed only by authorised compliance personnel. They are used exclusively for identity verification and anti-money laundering purposes and are not shared with third parties except where legally required by applicable law enforcement or regulatory bodies.

1.3 Payment and Transaction Data

When you make a deposit or request a withdrawal on the 7777ja platform, we record the following transactional data:

• Payment method type (bKash, Nagad, Rocket, Upay, bank transfer, etc.)
• Transaction reference numbers issued by your payment provider
• Deposit and withdrawal amounts in BDT (৳)
• Date and time of each transaction (Bangladesh Standard Time, UTC+6)
• Running account balance at the time of each transaction

We do not store full mobile banking PINs, bank account passwords, or complete payment credentials on our servers. Payment processing is handled through encrypted tokenisation gateways that separate sensitive credential data from our internal systems.

1.4 Usage and Behavioural Data

As you use the 7777ja platform, we automatically collect certain technical and behavioural data to ensure the platform functions correctly and to improve our services:

• IP address and approximate geographic location (country and city level)
• Device type, operating system, and browser version
• Pages visited, game sessions played, and duration of each session
• Bet history, wagering patterns, and game preferences
• Referral source (how you arrived at the 7777ja platform)
• Login timestamps and session activity logs

1.5 Communications Data

When you contact 7777ja via email, live chat, or any other support channel, we retain a record of that communication — including your name, contact details, the content of your message, and our response. This is necessary to resolve disputes, maintain service quality records, and fulfil our legal obligations to keep records of certain player interactions (particularly those relating to responsible gaming requests and financial complaints).

How We Use Your Data

7777ja uses the personal data we collect for a defined set of legitimate purposes. We do not use your data for any purpose that is incompatible with the reason it was originally collected. The table below provides a clear summary of each processing purpose and its legal basis.

Marketing Communications

Where you have consented to receive promotional communications from 7777ja, we may contact you via email or SMS to inform you of new bonus offers, seasonal promotions (such as BPL or Eid special offers), new game releases, and platform updates. You may withdraw your consent to receive marketing communications at any time by contacting [email protected] or by using the unsubscribe option included in every promotional email we send. Withdrawal of marketing consent does not affect service communications such as transaction confirmations and account security alerts, which are sent as a necessary part of operating your account.

Automated Decision-Making

7777ja uses automated systems to detect potentially fraudulent activity, identify duplicate accounts, and flag unusual wagering patterns for responsible gaming review. These automated processes may result in temporary account restrictions pending a manual review by our compliance or responsible gaming team. Where an automated decision has a significant effect on your account, you have the right to request a manual review by a member of our team — please contact [email protected] to initiate this process.

Data Sharing and Disclosure

7777ja does not sell your personal data to third parties. We share your data only in the limited circumstances described below, and in each case we ensure that appropriate data protection safeguards are in place.

Payment Processing Partners

To process your BDT deposits and withdrawals, we share necessary transaction data (your name, registered mobile number or bank account reference, and transaction amount) with our payment processing partners — including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and Islami Bank. These partners operate under their own privacy policies and are independently responsible for the data they receive in connection with processing your payment instructions.

Game Content Providers

The games available on the 7777ja platform are provided by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. When you play a game provided by these studios, limited session data (such as a pseudonymous player identifier, bet amounts, and game results) may be shared with the relevant studio for game integrity, dispute resolution, and RNG audit purposes. These studios do not receive your full personal identity information.

Legal and Regulatory Disclosure

We may disclose your personal data to law enforcement agencies, regulatory authorities, or other official bodies where we are legally required to do so — for example, in connection with an investigation into money laundering, fraud, or other criminal activity. In such cases, disclosure is made only to the extent required by law and with appropriate documentation of the legal basis for disclosure.

Business Transfers

In the event that 7777ja undergoes a merger, acquisition, or sale of all or substantially all of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. In such an event, we will notify registered players via their account email address prior to the completion of any such transfer and will provide information about the data protection practices of the acquiring entity.

Cookies and Tracking Technologies

The 7777ja website uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your preferences, and to gather anonymous analytical data that helps us understand how players use the site. This section explains what cookies we use, why we use them, and how you can manage your cookie preferences.

What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They allow the website to recognise your device on subsequent visits, remember your settings, and collect information about how you interact with the site. Cookies are not programs and cannot carry viruses or malware.

Types of Cookies We Use

Managing Your Cookie Preferences

You can control and manage cookies through your browser settings. Most modern browsers allow you to view the cookies currently stored on your device, delete individual cookies, block third-party cookies, or block all cookies entirely. Please note that disabling strictly necessary cookies will impair the functionality of the 7777ja platform — for example, you will not be able to remain logged in across page navigations if session cookies are blocked.

Instructions for managing cookies in the most common browsers can be found in the help documentation of each browser (Chrome, Firefox, Safari, Edge, and others). If you have questions about our use of cookies, please contact [email protected].

Data Security Measures

7777ja takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, accidental loss, alteration, or disclosure. No online platform can guarantee absolute security, but we maintain industry-standard safeguards across all systems that handle player data.

Technical Security Controls

• SSL/TLS Encryption: All data transmitted between your browser and the 7777ja platform is encrypted using 256-bit SSL/TLS protocols. This applies to all page interactions, login events, and payment processing flows.
• Password Hashing: Player passwords are never stored in plain text. They are hashed using a modern cryptographic algorithm before being stored, meaning that even in the event of a data breach, your raw password cannot be recovered from stored data.
• Payment Tokenisation: Sensitive payment credentials (bKash PINs, Nagad credentials, bank account numbers) are never stored directly on 7777ja servers. Payment flows use tokenisation gateways that handle sensitive credential data without exposing it to our internal systems.
• Two-Factor Authentication: Players are strongly encouraged to enable two-factor authentication (2FA) on their accounts. 2FA adds an additional layer of protection by requiring a one-time SMS code in addition to your password at each login.
• Intrusion Detection: Our infrastructure is monitored around the clock for unusual access patterns, potential intrusion attempts, and anomalous data flows. Security alerts are reviewed by our technical team on a continuous basis.

Organisational Security Controls

• Access to player personal data is restricted to authorised personnel only, on a strict need-to-know basis aligned with their specific job function.
• All staff with access to player data undergo regular data protection and security training.
• Internal data access is logged and audited periodically to detect any unauthorised access by internal personnel.
• Third-party service providers that handle player data on our behalf are subject to contractual data processing agreements that require them to implement equivalent security standards.

Data Retention Policy

7777ja retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply to different categories of data held on the 7777ja platform:

When a retention period expires, the relevant data is either securely deleted or irreversibly anonymised so that it can no longer be associated with any individual player. If you request early deletion of your data (see Section 7 below), we will comply to the extent permitted by our legal obligations — certain data categories (primarily AML and financial records) must be retained for the statutory period regardless of a deletion request.

Your Privacy Rights

As a 7777ja player, you have a number of rights with respect to the personal data we hold about you. We are committed to honouring these rights promptly and transparently. All rights requests should be submitted to [email protected]. We will acknowledge your request within 5 business days and provide a full response within 30 days of receipt.

Right of Access

You have the right to request a copy of the personal data that 7777ja holds about you. This is sometimes called a "Subject Access Request" or SAR. Upon receipt of a verified request, we will provide you with a summary of the personal data we hold, the purposes for which it is processed, and any third parties with whom it has been shared.

Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update basic account details (such as your email address and mobile number) directly from your account settings. For changes to identity-verified information (such as your legal name), please contact [email protected] with appropriate supporting documentation.

Right to Erasure

You have the right to request deletion of your personal data where: (a) it is no longer necessary for the purpose for which it was collected; (b) you withdraw consent and there is no other legal basis for processing; or (c) the data has been processed unlawfully. Please note that this right is not absolute — where we are legally required to retain data (for example, AML financial records), we cannot delete it before the statutory retention period has elapsed. We will inform you clearly of any data that cannot be deleted and the legal reason for its continued retention.

Right to Data Portability

Where data has been processed on the basis of your consent or in performance of a contract, you have the right to receive a copy of that data in a structured, commonly used, machine-readable format. This allows you to transfer your data to another service provider if you wish. Submit a portability request to [email protected] specifying which data categories you require.

Right to Object to Marketing

You have the right to object to the processing of your personal data for direct marketing purposes at any time. You can exercise this right by emailing [email protected] or by using the unsubscribe link in any marketing email you receive from 7777ja. We will action your opt-out within 5 business days of receipt. Please note that opting out of marketing does not affect service communications such as transaction confirmations and security alerts.

Contact Our Privacy Team

If you have any questions about this Privacy Policy, the way 7777ja handles your personal data, or if you wish to exercise any of your privacy rights, please contact our privacy team using the details below. We aim to respond to all privacy enquiries within 24 hours and to resolve all substantive requests within 30 days.

Privacy Contact Details

• Email: [email protected] — please use the subject line "Privacy Enquiry" for fastest routing.
• Response Time: Initial acknowledgement within 24 hours (Bangladesh Standard Time, UTC+6). Full response within 30 days.
• Language: All privacy communications are handled in English.

Changes to This Privacy Policy

7777ja reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify all registered players by email at least 14 days before the changes take effect, and we will update the "Last Updated" date at the top of this page. Your continued use of the 7777ja platform after any updated Privacy Policy takes effect constitutes your acceptance of those changes. If you do not agree with the updated policy, you may close your account by contacting [email protected] before the changes take effect.

We also recommend bookmarking this page — https://7777ja.net/privacy-policy — and reviewing it periodically, particularly before claiming a new promotional offer or making changes to your account details. The most current version of the Privacy Policy is always available at this URL and supersedes all prior versions.